Returns And Refunds Policy

LuxAcces Refund Policy

At LuxAcces, we stand by the quality of our products. We recommend using them for at least 14 days before considering a return. If you're not satisfied after 14 days and within our 60-day money back guarantee, please contact us at Returns@LuxAcces.com.

Cancellation Policy

To make changes or cancel your order, please do so within 24 hours of purchase. After this period, your order will be processed, and changes may not be possible. If you cancel within 24 hours, your refund will be processed within 7 business days.

60-Day Money Back Guarantee

We encourage you to experience the benefits of LuxAcces products for a minimum of 14 days. If you're still not satisfied, you can return your items within the 60-day guarantee period. Please note that shipping fees (if applicable) are not refundable. To start a return, email us at Returns@LuxAcces.com with your Order Number or the Name and E-Mail Address used to place the order.

Damaged Items

We carefully package our products to avoid damage during shipping. If your item arrives damaged, notify us within 72 hours of delivery at Returns@LuxAcces.com with a clear photo of the damage. We will assess whether you qualify for a replacement at no additional cost. We do not accept returns or offer refunds for items damaged due to normal use, wear and tear, or misuse.

Shipping and Delivery

While we aim to deliver your order promptly, we are not responsible for delays beyond our control, including issues caused by the courier or customs. For delivery issues, please contact the courier directly. We are not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

It is the customer's responsibility to provide the correct shipping address at checkout. If an incorrect address is provided and we are not informed within 24 hours, you will not be entitled to a resend or refund.

We reserve the right to modify this Return & Refund Policy at any time. Customers are responsible for reviewing the latest version before purchasing and using our products. By purchasing and using LuxAcces products, you agree to this Return & Refund Policy.